Administration assistant

Virtual Waiting Room

Perform all check-in tasks effectively and eliminate the need for patients to enter the practice to check in for their appointment.

Virtual Waiting Room completely reinvents the traditional check-in model by reducing contact between staff and patients to help you comply with social distancing guidelines.

Features & Benefits

Complete forms online

Send appointment reminders with a link to a secure patient portal where patients can fill in and sign their forms, including medical histories, FP17 and a Covid-19 screening questionnaire ahead of their appointment.

Update Medical History

Medical Histories can automatically update your practice management software so they are available to the dentist when the patient arrives in surgery.

Real-Time Messaging

Reception can message patients direct to their portal giving waiting time information and instructions on how to access the practice.

Follow up survey & aftercare

An optional feedback survey and treatment specific after-care information can be made available in the patient portal.

Contactless check-in

The patient portal allows patients to check-in online from the safety and comfort of their car on arrival and the reception is notified instantly.

Screening forms

The Covid-19 Screening form alerts the team of any patient who may require deeper discussion with a clinician before entering the practice, ensuring safety of practice staff and patients.

PatientComms delivers a suite of innovative e-services designed for each touch-point of the patient journey.


A fast growing community of dental professionals and patients, across the UK, trust our products on a daily basis

I see them as an extension of our Marketing team

"We've been working closely with PatientComms for over five years on the development of our overall CRM strategy.

We have trialled and refined many pilots before rolling out across our 630 mydentist practices. I see them as an extension of our Marketing team."
Director of Marketing

Helpful, friendly and efficient.

" We have worked with PatientComms to develop a customised system to record and report on our Friends & Family Test scores and other patient feedback.

The system they have developed is working well to meet our needs, and we have found the team at PatientComms to be helpful, friendly and efficient."
Head of patient safety & experience
Rotherham Doncaster & South Humber Health NHS Trust

Request a Free Demo

One of our product specialists will show you how PatientComms works and how it can benefit your patients and dental practice.

Thank you! Your request has been received! One of our team will be in touch to arrange a demonstration at a convenient time.
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