Business manager

Failed to Attend Manager

PatientComms completely automates the ‘Failed to attend’ management process for the whole practice. Never manually send an FTA communication again!

Features & Benefits

Create specific rules

Create failed to attend rules specific to your practice, treatment schemes or individual clinicians.

Automate communication

Automatically send communications to patients that are specific to the number of failed appointments in a given time frame.

Send letters automatically

Save time and money by automatically generating failed to attend letters that send direct to the patient using Patient Post.

Detailed FTA reports

Reports detailing total failed appointments in any given period for individual clinicians, treatment schemes or across the entire practice.

PatientComms delivers a suite of innovative e-services designed for each touch-point of the patient journey.


A fast growing community of dental professionals and patients, across the UK, trust our products on a daily basis

I see them as an extension of our Marketing team

"We've been working closely with PatientComms for over five years on the development of our overall CRM strategy.

We have trialled and refined many pilots before rolling out across our 630 mydentist practices. I see them as an extension of our Marketing team."
Director of Marketing

Helpful, friendly and efficient.

" We have worked with PatientComms to develop a customised system to record and report on our Friends & Family Test scores and other patient feedback.

The system they have developed is working well to meet our needs, and we have found the team at PatientComms to be helpful, friendly and efficient."
Head of patient safety & experience
Rotherham Doncaster & South Humber Health NHS Trust

Request a Free Demo

One of our product specialists will show you how PatientComms works and how it can benefit your patients and dental practice.

Thank you! Your request has been received! One of our team will be in touch to arrange a demonstration at a convenient time.
Oops! Something went wrong while submitting the form.