PatientComms completely automates the ‘Failed to attend’ management process for the whole practice. Never manually send an FTA communication again!
Create failed to attend rules specific to your practice, treatment schemes or individual clinicians.
Automatically send communications to patients that are specific to the number of failed appointments in a given time frame.
Safe time and money by automatically generating failed to attend letters that send direct to the patient using Patient Post.
Reports detailing total failed appointments in any given period for individual clinicians, treatment schemes or across the entire practice.
"We've been working closely with PatientComms for over five years on the development of our overall CRM strategy.
We have trialled and refined many pilots before rolling out across our 630 mydentist practices. I see them as an extension of our Marketing team."
" We have worked with PatientComms to develop a customised system to record and report on our Friends & Family Test scores and other patient feedback.
The system they have developed is working well to meet our needs, and we have found the team at PatientComms to be helpful, friendly and efficient."
One of our product specialists will show you how PatientComms works and how it can benefit your patients and dental practice.