Administration assistant

Appointment Reminders

Make sure your patients turn up for their appointments, safeguarding practice income and improving patient outcomes.

Features & Benefits

Reduce DNA’s

Using our intuitive reminder scheduler tools you can create personalised reminders and appointment confirmations to engage patients and reduce your ‘Did Not Attend’ (DNA) rate.

Track your DNA statistics

You can see and track your DNA stats, identify different patient groups who are a high risk of non attendance and understand the effectiveness of each of your reminder schedules.

We set you up

Our product specialists can advise and set up your reminders for you, monitor how successful they are monthly and change them to optimise effectiveness on your behalf with our ‘Attendance Optimisation’ consultancy service.

Multi-channel messaging

Our reminders are multi-channel, reaching out to patients via SMS (text message), email, voice and direct mail letter. We implement ‘smart routing’ to minimise reminder costs and ensuring patients receive reminders based on their contact preferences.

PatientComms delivers a suite of innovative e-services designed for each touch-point of the patient journey.


A fast growing community of dental professionals and patients, across the UK, trust our products on a daily basis

I see them as an extension of our Marketing team

"We've been working closely with PatientComms for over five years on the development of our overall CRM strategy.

We have trialled and refined many pilots before rolling out across our 630 mydentist practices. I see them as an extension of our Marketing team."
Director of Marketing

Helpful, friendly and efficient.

" We have worked with PatientComms to develop a customised system to record and report on our Friends & Family Test scores and other patient feedback.

The system they have developed is working well to meet our needs, and we have found the team at PatientComms to be helpful, friendly and efficient."
Head of patient safety & experience
Rotherham Doncaster & South Humber Health NHS Trust

Request a Free Demo

One of our product specialists will show you how PatientComms works and how it can benefit your patients and dental practice.

Thank you! Your request has been received! One of our team will be in touch to arrange a demonstration at a convenient time.
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